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    • Home
    • About us
    • First Aid Courses
    • Mental Health First Aid
    • Fire Safety Courses
    • Manual handling courses
    • Workplace Calculator
    • Contact Us
    • OUR TEAM
Safety Train
  • Home
  • About us
  • First Aid Courses
  • Mental Health First Aid
  • Fire Safety Courses
  • Manual handling courses
  • Workplace Calculator
  • Contact Us
  • OUR TEAM

Our Quality Assurance Program


At Safety Train, we are passionate about delivering the highest standard of training — not just to meet expectations, but to exceed them. Our Quality Assurance Program ensures every course is consistent, engaging, and grounded in real-life experience.


 Instructor Standards


Recruitment & Qualifications

We work with only the best. All Safety Train instructors are actively serving fire service professionals with real-life experience in emergency situations. Every instructor holds nationally recognised teaching and assessing qualifications, ensuring learners receive effective, professional training.


Continuous Development

  • Regular Instructor Meetings – We hold structured meetings to maintain consistency in training and assessment across all our courses.
  • Peer Review & Feedback – Instructors give and receive ongoing constructive feedback to promote improvement and uphold our high standards.


Learner Feedback


Evaluation & Improvement

  • Mandatory Course Evaluations – Every learner completes a feedback form at the end of the course.
  • Acting on Feedback – We review all feedback to continually improve content delivery, learner engagement, and outcomes.


Internal Quality Assurance (IQA)


Independent Oversight

Our courses are regularly reviewed by designated Internal Quality Assurance (IQA) assessors, who provide independent evaluations to ensure all delivery and assessment practices are fair, consistent, and compliant.


Course Observations & Instructor Support

IQA assessors:

  • Observe sessions and assessment techniques.
  • Offer valuable, detailed feedback to instructors to drive excellence.


We Are a Qualsafe Registered Centre

As a Qualsafe Approved Training Centre, we meet and maintain rigorous national standards in first aid and safety education. We undergo regular audits and compliance checks to ensure:


  • Our delivery meets Ofqual-regulated requirements.
  • All training remains up to date, accurate, and nationally recognised.


A Culture of Excellence

Led by Experience


Our instructors have over a decade of life-saving experience. This real-world background brings authenticity to every course, turning theoretical knowledge into practical, memorable learning.


Leaders in Safety Training

We set ourselves apart by going beyond standard requirements. From manual handling to mental health and fire safety training, we deliver sessions that are:

  • Practical and relevant
  • Professionally assessed
  • Delivered with energy, empathy, and expertise

Get in Touch

Have questions about our quality process or want to see how we can help your team?
We're always happy to talk.
James@safety-train.co.uk
01582 292007

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